Scooprate's Privacy Policy.

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Last updated: March 8, 2024

1. INTRODUCTION

This Privacy Policy for ScoopRate Technologies Limited (“ScoopRate,” “we,” “us,” or “our”) describes our policies and procedures on the collection, use and disclosure of your information when you use the website (“Service”) and tells you about your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

You must not use this website or our Services if you do not accept this Privacy Policy. If you are providing us with another person’s information you should first ask them to read this Privacy Policy and our Terms of Use. By giving us information about another person you are confirming that they have given you consent to provide the information to us and that they understand how their details will be used.

2. WHO WE ARE

ScoopRate is a private company incorporated in Jamaica. We take our data protection responsibilities very seriously and as such, we are committed to protecting the privacy and security of your personal information.

We understand that the users of our Service will span a wide range of individuals within the Jamaican diaspora in various countries. Therefore, we commit to implement appropriate data protection standards in compliance with the Jamaica Data Protection Act, 2020, the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulations (GDPR) and all other Privacy laws and regulations that apply to our users.

3. THE INFORMATION WE COLLECT

  1. Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • usernames
  • passwords
  • contact or authentication data

We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

  1. Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

4. HOW WE USE AND PROCESS YOUR INFORMATION

We use and process your personal information in connection with the following:

  1. To provide, manage and administer the Services we provide to you.
  1. To communicate with you about our services, updates, and promotional offers. You can opt-out of promotional communications at any time.
  1. To analyse usage data to improve the functionality and user experience of our Service.
  1. To comply with legal obligations or respond to law enforcement requests. We also use it to protect our rights, property, and the safety of our users.

5. WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

We do not rent or sell your information to third parties and will only share your information in circumstances where we are legally permitted to do so. We may share your personal information in the following situation where necessary to provide, administer and manage the services provided to you:

  1. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  1. Upon your explicit request and consent, when you identify a financial rate on our website that you would like to take advantage of, we may share your relevant information with the respective financial institution. This is done solely for the purpose of facilitating a connection between you and the financial institution to proceed with the desired financial transaction.
  1. We may also share your information when required by law or to protect our rights.
  1. We may share your information with law enforcement agencies, regulatory authorities, or other third parties when required by law, or to prevent and detect crime. This includes situations where fraud is suspected, and it is necessary for the protection of our rights, property, or the safety of our users.
  1. We may also share your information in order to cooperate with legal investigations or the prosecution of offenders.

Note: Any such sharing of information with law enforcement will be conducted in accordance with applicable laws and regulations, and we will take appropriate measures to ensure the confidentiality and security of your information.

6. OUR STANCE ON THIRD-PARTY WEBSITES

We value transparency in our practices to ensure a secure and trustworthy user experience. This includes our approach to third-party websites and advertisements featured on our platform. This section outlines our position, disclaimers, and recommendations to ensure a secure and reliable experience while exploring content beyond our platform.

a. Advertisements and Links

Advertisements on our website may include links to third-party websites. ScoopRate does not endorse or guarantee the content, products, or services offered by these third-party websites. Your interactions with these advertisements are solely between you and the advertiser.

b. Responsibility and Disclaimers

We are not responsible for the privacy practices, security, or content of third-party websites linked from our platform. ScoopRate disclaims any liability for the actions, policies, or practices of these websites. We encourage users to review the privacy policies of any third-party websites visited through links on our site.

c. Advertisement Tracking and User Caution

Some advertisers may use cookies or tracking technologies. ScoopRate does not control these technologies and disclaims any responsibility for them. Users are advised to exercise caution and review the privacy policies of third-party websites they visit through links on our platform.

d. Interactions with Advertisers

Any interactions, transactions, or disputes with advertisers found on our website are the sole responsibility of users. ScoopRate is not involved in these interactions and assumes no liability arising from them.

By utilizing our platform, users acknowledge that ScoopRate is not accountable for the content, privacy policies, or practices of third-party websites linked from our site. We strive to provide a secure environment and encourage users to be cautious and informed when interacting with third-party content on our platform.

7. USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

By using our website, you consent to the use of cookies and tracking technologies as described in this policy. You can manage your cookie preferences through your browser settings. However, disabling certain cookies may impact your ability to use specific features of the site. If you have any questions or concerns about our use of cookies, please contact us at privacy@scooprate.com.

8. RETENTION OF YOUR INFORMATION

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

When we no longer need your personal information for the purposes outlined in this Privacy Policy, or when you request its deletion, we will take steps to securely dispose of or anonymise the data to prevent unauthorised access or use.

9. INFORMATION SECURITY

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process from unauthorised access, disclosure, alteration, and destruction. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. INFORMATION PERTAINING TO MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@scooprate.com.

11. YOUR PRIVACY RIGHTS

You have the right to review, correct, or delete your personal information. To do so, please contact us at privacy@scooprate.com. We will examine your request and respond to you as quickly as possible and in accordance with the Data Protection Act, 2020, the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulations (GDPR) and all other Privacy laws and regulations that apply to you. 

12. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to ensure that it accurately reflects the way that we collect and use personal information about you. Any changes will be posted on this page, and the date of the latest revision will be indicated. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW TO CONTACT US

We are committed to the protection of your privacy rights and of your personal information. If you have questions or comments about this Privacy Policy, you may email us at privacy@scooprate.com.

Investment Disclosure - Managed Funds

Please note that past performance of managed funds, including unit trusts and mutual funds, does not guarantee future results. While historical performance can provide valuable insights into a fund’s track record and management capabilities, it should not be the sole basis for making investment decisions.

Managed funds are subject to market fluctuations, economic conditions and various other factors that may affect their performance. Investors should carefully consider their investment objectives, risk tolerance and financial situation before investing in any managed fund.

Additionally, it’s essential to conduct thorough research and consult with a qualified financial advisor to ensure that the selected managed fund aligns with your individual investment goals and preferences.

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Fixed Income Investment Disclaimer:

  • Interest Rate Risk: The value of your fixed income investment may decline if interest rates rise. As rates go up, investors may be able to earn higher returns on new investments, potentially making your existing fixed-rate investment less attractive.
  • Credit Risk: There is always the possibility that the issuer of a fixed income security, like a CD, may default on their obligation to repay your principal or interest. This risk is generally lower with government-backed securities but can be higher with corporate bonds.
  • Market Volatility: Even fixed income investments can experience some price fluctuation, especially in secondary markets where they may be sold before maturity.
  • Early Withdrawal Penalties: Some fixed income investments, like CDs, may impose penalties if you withdraw your funds before the maturity date.

Before investing in any fixed income product, carefully consider your investment goals, time horizon, and risk tolerance. It’s important to understand the specific features and risks associated with each type of investment. Consider consulting with a financial advisor to ensure these investments align with your overall financial plan.

This information is for general purposes only and does not constitute financial advice.

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Advertising disclosure

Thank you for choosing ScoopRate. It’s important to note that some products showcased on our platform may be labeled as “Featured.” These products are highlighted in collaboration with financial institutions, and ScoopRate may receive compensation for their inclusion.

While we strive to maintain accuracy and transparency, please understand that featured products may influence their placement on our website. However, rest assured that our rankings and recommendations remain impartial and grounded in objective analysis.

We encourage you to explore all available options and conduct thorough research before making any financial decisions. By continuing to use our platform, you acknowledge your understanding of this disclosure. For further details, please refer to our comprehensive Disclaimer Notice, Privacy Policy and Terms of Use available on our website.

Last Updated: March 8, 2024. 

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